Our Practice 

Our dental practice has established itself amongst the local community and now provides dental services to thousands of people every year.

We know as well as anyone that your smile is one of the most noticeable and memorable features of your face. That is why the whole dental team at the practice work hard to provide you and other patients with the very best dental healthcare.

So, if you are seeking treatment or advice, or looking to register with our dental practice, do please contact us.

Attendance Policy

We understand that sometimes you will not be able to attend your appointment. As a very busy practice we ask that you either call to cancel, even if it is short notice, or email us at info@whittoncornerdental.com. We are then able to offer that appointment to another patient. If you fail to attend twice, without giving notice you will lose your NHS place with us.

Deposits

We ask for deposits for appointments booked with our hygienist and also for any private treatments booked with the dentist. If you fail to attend without giving 24 hours notice you are at risk of losing your deposit.

The practice policies and procedures are available to view on request.

We take special circumstances into account and if you disagree with our decision you can appeal in writing to the Practice Manager, Debbie Hughes.

Patient Safety Charter

We take patient safety very seriously in this practice and aim to ensure that incidents affecting patient safety directly and indirectly are kept to a minimum at all times. No matter how careful people are with the work that they undertake, mistakes can sometimes happen – the best people sometimes make the worst mistakes. Within our practice we encourage everyone to report mistakes and near misses as soon as possible so that action can be taken promptly.

Although we work hard on the level of service and care we provide, we can only improve our service if we have feedback from our patients.

We have a complaints procedure in the practice which ensures that any grievance you may have is dealt with properly. A copy of our complaints procedure is on display in the reception.

Miss Debbie Hughes is our designated Complaints Manager who deals with any complaints we may recieve.

We have a suggestion box in the waiting room and we welcome any comments about the service we provide.

We send out annual questionnaires to a random selection of patients and we collect the results and act on them accordingly. We display the results in the waiting room.

We encourage feedback!

Our Treatment Policy

Our practice treats NHS and private patients.

Patient Confidentiality

Our practice adheres to the standards for patient confidentiality as set out by the governing body for Dentistry the General Dental Council. You can see details of this by downloading their guide "Principles of Patient Confidentiality".

Data Protection

Our practice fully complies with the Data Protection Act 1998. It is registered with the Information Commissioner's Office. Our registration number is Z2048725. Our practice data controller is Dr Neeru Korpal. To download the ICO guide to data protection please click here.

Care Quality Commission

Our practice is registered with the Care Quality Commission (CQC). Our registration number is 1-241492409.